Terms of service
Welcome to SUNDRI. These Terms of Service outline the rules and conditions for using our website, purchasing our products, and accessing our digital courses. By visiting our site and/or purchasing from us, you agree to be bound by the following terms.
This website is operated by Temple Sister Pty Ltd , trading as SUNDRI.
1. Online Store Terms
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products, courses, or materials without written permission from us.
You must not use our products or website for any illegal or unauthorized purpose, and you must not transmit any harmful code.
2. General Conditions
We reserve the right to refuse service to anyone at any time.
You understand that course materials, product information, and technical content may be transferred unencrypted and may involve transmissions over various networks.
3. Accuracy, Completeness & Timeliness
We aim to ensure all information on our website is accurate; however, we are not responsible if information is not current, complete, or error-free.
Historical information may be provided for reference only.
We reserve the right to modify our content at any time.
4. Products & Services
Our offerings include:
– Physical knitting kits
– Digital knitting courses
– Digital downloadable patterns
– Kids hemp clothing
– Related tools and accessories
All products and services are subject to availability.
We may discontinue or modify products at any time without notice.
5. Pricing
All prices are listed in AUD unless otherwise stated.
We reserve the right to change prices at any time.
Price changes will not affect orders already placed.
6. Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders.
We reserve the right to cancel any order if fraud or unauthorized activity is suspected.
7. Digital Courses & Downloads
Digital courses and downloadable patterns are delivered electronically and cannot be returned or refunded once access is granted.
If you experience issues accessing your purchase, please contact us at hello@sundri.com.au, and we will assist you promptly.
Course access is for personal use only and must not be shared, copied, or redistributed.
8. Shipping & Delivery
Physical products are shipped within the stated timeframes on our website. Delays may occur due to postal or carrier issues outside our control.
You are responsible for providing accurate shipping information.
We are not liable for orders shipped to incorrect addresses provided by the customer.
9. Returns & Refunds
Please refer to our full Refund Policy for details on:
– damaged or faulty items
– returns for physical products
– digital product conditions
– timeframes and eligibility
Digital courses and patterns are non-refundable.
10. Third-Party Tools & Links
We may use third-party services to process payments, host content, or provide supplementary tools.
Links to third-party websites are provided for convenience only. We are not responsible for their content, policies, or practices.
11. User Comments & Submissions
If you send suggestions, testimonials, photos, or comments, you grant us permission to publish or share them unless you request otherwise.
You agree not to upload content that is unlawful, offensive, defamatory, or infringes intellectual property rights.
12. Personal Information
Your submission of personal information is governed by our Privacy Policy.
13. Prohibited Uses
You may not use our site or services for:
– unlawful purposes
– violating local, state, or federal regulations
– infringing on our intellectual property
– uploading malicious code
– spamming or fraud
– interfering with website security features
14. Disclaimer & Limitation of Liability
We do not guarantee that your use of our services will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, SUNDRI and Temple Sister Pty Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or digital services.
15. Indemnification
You agree to indemnify and hold harmless SUNDRI and Temple Sister Pty Ltd from any claims arising out of your breach of these Terms of Service.
16. Severability
If any provision of these Terms is determined to be unenforceable, the remaining terms will continue in full force.
17. Termination
These Terms remain effective unless terminated by either party.
We may terminate access at any time if you fail to comply with them.
18. Entire Agreement
These Terms constitute the entire agreement between you and SUNDRI regarding the use of our website and services.
19. Contact Information
Questions about the Terms of Service should be sent to:
hello@sundri.com.au
SUNDRI
Temple Sister Pty Ltd
Murwillumbah, NSW, Australia